Brad and Austin were fast, friendly, and took time to explain what they were doing. Although they didn't have the part they needed for my heat pump, they used a universal part to get our unit cooling while they went to grab the exact part. Thanks so much for the quick response guys!!!
What a great company. They were very quick and very helpful. We decided to go with the two year service plan, because of the confidence that was displayed by their tech. Also I am very thankful and proud that this company salutes community members such as Fireman, Policeman, and Teachers. I am very proud to have companies like this in our community. Last but not least, they were also the cheapest, just an added touch to perfection.
Had my AC system service by Rye heating and Air, I must say I'm impressed from start to finish, the technician was on time, look very professional and was able to answer all my many questions and concerns, lucky for me it was simple capacitor, and the repair was quick and I was up and running. You all truly made a customer for life. Thank you so much
Awesome experience meeting and being serviced by the owner. Did his job fast and,explained everything that I asked about with a smile and without hesitation. Fair price and came out the same day. First time needing a hvac person coming to,my house and I know who I will be calling next time.
Mr. Brad Rye and his team provided the highest quality service at time when we needed immediate help. They installed a new system and it was up and running quickly. I can't thank the team enough. Highly recommend Rye Heating and Air.
I called a few times to request a quote and to get a detailed explanation of the services covered Gina patiently and graciously took the time to go over each one and service arrived at the scheduled time and explained and showed the worked done and what each component does. I'm highly satisfied with the whole experience and I would recommend to anyone.
I highly recommend Rye Heating and Air Conditioning. These guys are fair, honest and really affordable. Their team has knowledge and the skills to make sure you are 100% satisfied. Lincolnton has got one heck of a new HVAC business now.
Amazing customer service and quality work. They really treat everyone like family and do honest work. Definitely will recommend.
Highly recommend to anyone who needs help with heating and air . Affordable and are so friendly. Happy with their service.
Rye heating and air is a awesome hvac company. Brad the owner is a very detail person and always believes that customers come first. I definitely would recommend this guys.
Great working with, and getting to know, owners Brad and Gina Rye! Highly recommend.
I called for a checkup of my air-conditioner and they came the next day.
Very professional company.
Roger was very professional and provided great service. I would highly recommend Rye Heating and Air! Very respectful and cleaned up well after themselves.
We have worked with Rye Heating and Air Conditioning in the past and can highly recommend them. They were quick to respond, did a great job and fair pricing. Highly Recommend.
They serviced my HVAC unit and had the most friendly service tech.
They serviced my HVAC unit and had the most friendly service tech.
Professional and on time. Got the new system dialed in right the first time!
Very professional personnel, on time, reliable, easy to reach, stands behind their work and cares about their customers. Highly recommended!
Really thankful for Rye Heating and Air coming to our aid once again when we needed it the most. We are happy to finally upgrade to a new efficient system for our parents. The price was great, customer service was top notch, and installation was fast. Would recommend them over anyone else in the area 100%!
I met Brad Rye and his wife Gina a few years ago when I sold them their home. They were new to the area and soon Brad opened Rye Heating and Air. Since I already knew the kind of guy he was I decided to give him a call for a client of mine needing a new HVAC system. He was very quick to respond to my request, as a matter of fact he met me out at the house the very same afternoon to look at the job. He did that job and since then he has worked with several more of my clients. I have even called him on a Sunday night with an emergency for one of my clients whose heat wasn't working and he was there within the hour. It really gets no better than that. As a Realtor I need people that I trust and can depend on. Recently I recommended him for the job of replacing our entire system at church. After one meeting he impressed them so much they offered him the job, which he has already completed. I cant say enough about Rye Heating and Air and would recommend them to anyone. Honesty, dependability and integrity makes for a great company
The most friendly and professional group I have dealt with. Called them to work on my system and decided to go with a new system. They worked with my schedule and were here when they said they would be. It started raining while they were installing the outside unit but they continued working til the job was done. If I call and have to leave a message they return my calls very promptly. I highly recommend this company. They have my business
Rye Heating & Air Conditioning were at my house a day after I called them. They arrived on time and spent quality time finding out the solution to our problem. They pinpointed our issue and offered us great, honest advice and next steps to fix/replace our unit. We could not be more happy with the hard work and dedication the Rye team gave to us. This is a great business with a great family behind it. HIGHLY recommended!
Excellent service, great employees on staff and very knowlegable, as well as respectful (very uncommon these days). I called and they were at my house within the hour and fixed all that was needed, I would recommend this company and group of workers to anyone with A/C or HEAT PUMP issues!!! A shout-out to Austin who was the man that made my house cool again!
In my line of work customer service is number one and I can tell you I can take some lessons away from Rye Heating and Air. they by far make their customer needs and wants their top priority. they installed a new system in my house (for an awesome price)have called me three times to ensure everything was working properly and are just down right great people. if you don't use these people your getting ripped off!!!! they ROCK:
Our AC went out during the night. We called Rye Heating and Air and they were out within a couple of hours. Their service was exceptional. We would HIGHLY recommend Rye Heating and AC to our family and friends!
I had my unit serviced today and was extremely pleased with the wonderful service by Rye Heating and Air, they where very prompt and professional, the service tech took the time to explain what he was doing with my unit. I will definitely be using them again in the future and will recommend them to all my family and friends! Thank you!!
My first experience with them was when my air went out on my home and they sent someone out and they was curtious and on time and had me up and running the next day because of the part they needed. So when we started having problems out of our unit at our Church there was no other Better person I could think of than Rye Heating and Air. So I Highly Recommend them for your heating and air needs because they showed me that whether it's a small or a big fix everyone is Treated the same
Super fast install, great friendly installers, top notch job. All at the right price
Excellent Service and very reasonable cost. Tech was informative and very knowledgeable. Will use them in the future.
Brad and crew were extremely professional and did quality work. I also sensed Brad was honest about options and set us up with the best unit for what we needed (had to replace our system for the garage apartment). And every person I talked to on the phone or in person was very nice. I highly recommend them to anyone needing their services!
I can't say enough good about everyone at Rye! I work nights and they are always very considerate about my schedule while coming out promptly. I had to replace my unit and they made a usually painful process easy and stress free. Highly recommend Rye for all heating and air needs
Any time I have problem with my HVAC I know who to call. Any time i hear someone talking about having problems with their HVAC I tell them to call RYE. Thank you for being there when I needed it.
We had to get new heating and air units. Of course it was way more complicated than it appeared thanks to the joy of buying a foreclosure. However, these guys found the solutions, keep it within the original timeframe and additional cost wasn't as painful as it could have been. Also, the installation of the the new units brought to light a completely separate problem with the house. Rye stepped up and held our hands through figuring that out too. Needless to say it was a mess but working with Rye made it much much less stressful! We've been in the area two years and it's taken this long (and thousands of dollars) to find HVAC people we can finally trust. Oh and the fact that when you call, you get to deal with wonderful Gina helps too! Thanks guys for everything you did!!
Prompt, professional service. Skilled and knowledgeable technician. Courteous and friendly follow up. I could not be happier.
I called Rye because I needed my ac fixed and looked them up and gave them a call they went to my home immediately to check it out and had a second opinion, it's fix don't have to be hot because it's the summer time Gina, Austin and Derrick is AWESOME thanks a lot guys I've told ppl I know about the company, so now I can sleep without sweating lol.
We are extremely happy and satisfied with the work that Brad & his crew done. We scheduled a new unit install and the morning of the install everyone woke up to unexpected snow and extremely high winds but that didn't stop them from showing up and getting the work done. They worked hard all day and by that afternoon they were done, had cleaned up their mess, we had heat and they were gone. Thank you so much for your hard work! We have referred others to you and will continue to do so.
Such a sweet family to work with and they do GREAT work! We are so glad we found them and would recommend them to anyone.
These guys are fantastic! I cant thank them enough for the work they did and how fast they got here. From the sweet woman that answered the call, the owner who came out that day, to the technicians that did the work. ALL of them were so friendly, knowledgeable, and went above and beyond expectations. I will use these guys again and would definitely recommend them to others.
I had them install a new HVAC system at my home. A good price with great customer service is a hard combination to beat!
Rye Heating and Air is a great company to work with and one I highly recommend. They were prompt in arriving, with an email prior to, letting me know they were enroute. The technicians explained what they were doing and worked until they got the job completed. They even came back one day to- "make sure something they had done" was right! Good experience with this company.
My name is JB and and I was having some issues with my ac unit and contacted Rye and they came over in a flash to see what the issues were, they fixed the problem and the staff are friendly, the company is awesome. I will definitely recommend for you guys having issues with your ac or heat system to call Rye. Thanks for everything.
Recommended to me and am I glad! Quick, professional, courteous, and a fun team. Pricing was amazing and how fast they had everything taken care of was a total surprise. I highly recommend them!
Repair man was very professional. Found the problem quickly, resolved it, DID NOT TRY TO SCREW ME OVER! Very very satisfied! Definitely recommend to others. 5 STARS!
This is the second time today the rain has poured down sideways and these guys have not stopped! RYE is a family owned business with trained employees who don't let anything stop them. My whole AC unit went out Tuesday and on Wednesday I had 3 different companies at my home for estimates. RYE came out strong with the best offer. Brad sat down with me and explained things in a way I could understand. He went over multiple options with me and didn't pressure me into buying anything. The RYE Fleet got to my home first thing Thursday morning and they are still going strong. (I had a lot that needed to be done and thats why its taking a whole day). Its thundering and pouring down rain right now and these guys are not quitting. THIS is the type of people you want working with you and for you. Their prices were affordable, financing options are available, they are extremely hard working and they are honest. Again, this is a family owned business, not a chain company and not being a chain store shows in the quality and dedication to getting the job done. Let them come out, meet them and give them a chance. Thank you RYE for exceeding my expectations.
I have had nothing but the best customer service experience. Gina was very helpful with all aspects of financing and Brad took care of every little concern that I had. Rye heating and air did a phenomenal job by replacing my old A/C and gas furnace. It was a huge job that was made more difficult because my furnace was in the attic. I thought it was gonna take them about 3 days to complete the job, so when they performed the entire installation in 1 day, I was very impressed and I felt that every single person in the Rye heating and air team worked hard and deserved this 5-stars. I'm glad I chose them!